DCM Plumbing & Drainage
Whole Gold Coast, Coolangatta to Pimpama and the hinterland
Best for: booked jobs with a guaranteed arrival window
Why it made the list
- $100 gift card if the plumber misses the agreed 2-hour arrival window
- Flat-rate upfront pricing, with no call-out fee
- Owner-operated by founder Dean Mathews, trading on the Gold Coast since 2005
- Australian Achiever Award 2024 for customer service
- Established
- 2005
- Emergency
- 24/7
- QBCC licence
- 1197459
More about DCM Plumbing & Drainage
DCM Plumbing and Drainage is a family business run by founder Dean Mathews and his wife Gill from a base in Burleigh Heads. It has traded since 2005 and covers the whole Gold Coast, from Coolangatta and the southern suburbs through the hinterland to Pimpama, Jacobs Well and Yatala in the north.
The team handles blocked drains with CCTV inspection and jetting, hot water (including Aquamax, Rheem and Bosch), gas fitting, burst pipes, leak detection and bathroom renovations, for homes, strata and commercial sites. Pricing is flat-rate and quoted upfront with no call-out fee, although a diagnostic fee applies if you don't go ahead. Booked jobs come with an on-time guarantee, phones are answered 24/7 for genuine emergencies, and seniors and pensioners get a discount. The business is a Master Plumbers Association of Queensland member.








